Select a topic area for a list of tools appropriate for the task. While tools should never be used to "give you the right answer," they can be very useful in organizing ideas, reaching consensus, and ensuring that all areas of a problem or issue are explored.
Setting Priorities | Idea Generation |
Process Understanding | Evaluating Potential Solutions |
Exploring Root Causes of Problems | Meeting Effectiveness |
Data Organization |
Multi-voting / N3 | Prioritization Matrix |
Nominal Group Technique (NGT) | Pareto Chart |
Impact Changeability Analysis |
Brainstorm (round robin, popcorn) | Think, Pair, Share |
Fishbone | Force Field Analysis |
Benchmarking |
Histogram | Pareto Chart |
Scatter Diagram | Run Chart |
Statistical Process Control (SPC) |
Criteria Matrix | Impact/Changeability Matrix |
Prioritization Matrix | Formulate, Share, Listen, Create |
Fishbone Diagram | Brainstorming |
Interrelationship Diagram | Force Field Analysis |
Code of Cooperation | Issue Bin |
Agenda | Process Checks & Meeting Evaluation Instruments |
Models of Communication, Decision Making, Process Improvement, Conflict Resolution |
Deployment Flow Chart | Process Flow Diagram |
Process Map |
Affinity Diagram | Fishbone Diagram |
Checksheet |